MNET, a Dubai Freezone company, started its operation in January 2023 offer services in the following key areas of Technology & Telecom industry;
- Consultancy & advisory
- Market research & insights
- Wholesale & enterprise solutions
- Customer experience (CX) initiatives management
- Digital transformation program management
- Corporate training & coaching
MNET provides global coverage through a partner’s network that is built creating alliances in each country of service offerings. MNET partner’s network consist of technology organizations, network & support service providers and consulting experts in each country of coverage.
As a general approach, MNET engages multiple partners in each country covering network, IT, onsite support and consulting experts.
Our solutions are designed to ensure non-stop, continuous and SLA protected service operation, targeting 100% customer satisfaction.
All services that are offered by MNET, are delivered through resilient network infrastructure operated by our partners across the globe. All MNET services are SLA protected and generally have service credits associated with them.
MNET solutions and services portfolio include;
- Technology, telecom & IT consultancy & advisory
- Global connectivity & networking solutions
- Executive learning & coaching
- Professional technical trainings
- Market research & insights
- Data center design, development & operations
- Digital transformation
- Data governance
- Business process analysis & re-engineering
- Technical professional services
- Project feasibility studies
- Financial & technical due diligence
- Project design, specifications & RFP development
- IaaS, SaaS, BaaS, NaaS & IT solutions
MNET Experience
MNET is headed by a CEO having 37 years of experience in telecom industry with 27 years in ME region, leading telecom operations as AGM/CTO/HoD. Our collective experience include;
- Global network operations
- Network engineering
- Customer support & experience
- Telecom business mergers and acquisitions
- Public telecom services (Internet, Data, Data center, Public cloud, etc.)
- Public telecom services infrastructure engineering & operations
- Data center industry (design, deployment and operation)
- Telecom services in the Middle-East region
- Telecom services operations & support in hard areas / war zones
- Telecommunications, Data centers, data protection regulations & compliance
- Telecommunications, Data centers market research & insights
- Technical writing
- Organizational development (OD)
- Executive learning & coaching
- Telecom regulatory consultation and advisory
- Digital transformation initiatives & execution
- Customer experience (CX) strategies & management
- Data Governance
- Data access policies & control
- Legal compliance management
- Data acquisition
- Data cleaning
- Data mining
- Data storage & regulatory compliance
- Data visualization
- Business analyst & data engineering team formation and management
- Data backup policies & practices
- Contract negotiations & administration
- Service fulfilment & project management
- Service level assurance (SLA) & performance management
- Customer technical support services
- KPI design & management
- Business process gap analysis and reengineering
- Technical & financial due diligence (M&A)
- Strategic planning
- Business analytics: Data analysis & decisions
- Business & technical relationship management with global partners
- BSS & OSS
- SaaS, IaaS, NaaS, BaaS
- SDN & SD-WAN